Choose a plan that fits your team's needs and experience level. Every plan includes dedicated agent support, complete infrastructure setup.
Savings of up to 90% on management costs
Agent Experience: 0 Month – 6 Month
Agent Experience: 6 Month – 1 Year
Agent Experience: 1 Year+
| Feature | Bronze | Gold | Platinum |
|---|---|---|---|
| Setup & Infrastructure | |||
| Dedicated Agent Assignment | ✓ | ✓ | ✓ |
| Attendance Monitoring | ✓ | ✓ | ✓ |
| Initial Process Training | ✓ | ✓ | ✓ |
| Seating & Infrastructure | ✓ | ✓ | ✓ |
| Laptop / System Provided | ✓ | ✓ | ✓ |
| CRM & Tool Access Support Training | ✓ | ✓ | ✓ |
| Operations | |||
| Customer Data Assignment | ✓ | ✓ | ✓ |
| Quality Monitoring | Basic | Advance | Advance |
| Work Allocation Management | ✗ | ✓ | ✓ |
| Productivity Reports | ✗ | ✓ | ✓ |
| Management Support | |||
| Team Leader (TL) Support | ✗ | ✓ | ✓ |
| Operations Manager Support | ✗ | ✗ | ✓ |
| Call Audit | ✗ | ✗ | ✓ |
| Agent Experience Required | 0 – 6 Months | 6 Mo – 1 Yr | 1 Year+ |